Publication:
Leadership is forged in ambiguity, not certainty

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2026-02-23

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bweducation.com

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Drawing from her global industry and academic experience, Jaya Deshmukh, Director and CEO, MICA, argues that the central challenge facing management and communication education in India is the widening distance between classroom learning and lived organisational realities. As decision cycles compress under technological, geopolitical and market pressures, she believes institutions must prioritise adaptability, systems thinking, and ethical judgement over purely conceptual clarity. In this conversation, Deshmukh reflects on reimagining pedagogy, developing India-rooted yet globally fluent leadership perspectives, and assessing educational impact beyond grades and placements. At MICA, we are reimagining learning by blending andragogical and heutagogical principles. Management and communication education in India has long built strong conceptual foundations. But capabilities like systems thinking and ethical judgment are forged through application. This led to andragogy adult learning that prioritises problem-solving, live cases, industry immersion, and peer-led inquiry, recognising that learners bring experience and seek relevance. Today’s volatile, tech-driven landscape demands an even sharper shift. Leaders must operate amid ambiguity, compressed timelines and complex trade-offs. Heutagogy responds by emphasising self-determined learning building autonomy and the ability to learn, unlearn and relearn in real time.

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Insights from Jaya Deshmukh on reimagining management & communication education

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