Publication:
Blogger’s Park: Consistency is the new charisma

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2025-05-28

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financialexpress.com

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By Vivek Pradeep Rana - Adjunct Faculty in MICA As generative AI and algorithmic systems reshape how information is produced, distributed, and consumed, a foundational business asset is quietly being redefined: trust. No longer built through repetition or visibility alone, trust is now earned—and lost—based on a company's ability to behave consistently and transparently. For business leaders, this is not a communications challenge. It is a systems challenge. AI can generate infinite impressions, simulate influence, and mimic human connection at scale. But it cannot fake follow-through or manufacture coherence between a company's message and its behaviour. In this new operating environment, trust is becoming a hard constraint—priced into investment models, factored into recommendation engines, and embedded into stakeholder decision-making. Brands have spent the last decade optimising for reach. But the next decade will be defined by a different constraint: can you be trusted when everything can be faked?

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Prof. Vivek Rana (Ad. Faculty), published article in newspaper

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