Construction, validation and generalization of SERVSTRESS: A measure for service induced customer stress by Varha Jain

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dc.contributor.authorJain, Varsha
dc.date.accessioned2024-01-21T17:56:40Z
dc.date.available2024-01-21T17:56:40Z
dc.date.issued2020
dc.identifier.urihttp://ir.mica.ac.in/handle/123456789/7049
dc.language.isoen_US
dc.publisherEmerald Publishing
dc.sourceEuropean Journal of Marketing
dc.titleConstruction, validation and generalization of SERVSTRESS: A measure for service induced customer stress by Varha Jain
dc.typeArticle

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