Credit cards service quality in India : testing the applicability of SERVQUAL scale
| dc.contributor.advisor | Pradeep Krishnatray | |
| dc.contributor.author | Neha Rae | |
| dc.date.accessioned | 2023-12-15T17:25:20Z | |
| dc.date.available | 2023-12-15T17:25:20Z | |
| dc.date.issued | 1997 | |
| dc.format.extent | 80p. | |
| dc.identifier.other | 0077 | |
| dc.identifier.other | 00199 | |
| dc.identifier.uri | http://ir.mica.ac.in/handle/123456789/5225 | |
| dc.language.iso | en_US | |
| dc.publisher | Mudra Institute of Communications, Ahmedabad | |
| dc.relation | PG199525 | |
| dc.subject | marketing research | |
| dc.subject | service quality | |
| dc.subject | sevquail | |
| dc.subject | qualitative study | |
| dc.title | Credit cards service quality in India : testing the applicability of SERVQUAL scale | |
| dc.type | Thesis | |
| dcterms.identifier | 658.834 RAE |
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