Going the extra mile, now or after a while: The impact of employee proactivity in retail service encounters on customers’ shopping responses by Suresh Malodia

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dc.contributor.authorMalodia, Suresh
dc.date.accessioned2024-01-21T17:57:05Z
dc.date.available2024-01-21T17:57:05Z
dc.date.issued2023
dc.identifier.urihttp://ir.mica.ac.in/handle/123456789/7150
dc.language.isoen_US
dc.publisherWiley-Blackwell Publishing Ltd.
dc.sourceBritish Journal of Management
dc.titleGoing the extra mile, now or after a while: The impact of employee proactivity in retail service encounters on customers’ shopping responses by Suresh Malodia
dc.typeArticle

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