Multichannel consumer service integration of recommendation systems
| dc.contributor.author | Wadhwani, Ketan | |
| dc.contributor.author | Jain, Varsha | |
| dc.date.accessioned | 2025-06-10T12:03:40Z | |
| dc.date.available | 2025-06-10T12:03:40Z | |
| dc.date.issued | 2024 | |
| dc.identifier.citation | Wadhwani, K., & Jain, V. (2024). Multichannel consumer service integration of recommendation systems. In. V. Jain, S. Jagdish, E. Mogaji, & A. Ambika. (Eds.) Customer centric support services in the digital age: The next frontier of competitive advantage. Palgrave Macmillan. https://doi.org/10.1007/978-3-031-37097-7_6 | |
| dc.identifier.uri | https://ir.mica.ac.in//handle/123456789/10215 | |
| dc.language.iso | en | |
| dc.publisher | Palgrave Macmillan | |
| dc.title | Multichannel consumer service integration of recommendation systems | |
| dc.type | Article |