Designing an empathetic user-centric customer support organisation: Practitioners’ perspectives by Varsha Jain
| dc.contributor.author | Jain, Varsha | |
| dc.date.accessioned | 2024-07-05T10:33:19Z | |
| dc.date.available | 2024-07-05T10:33:19Z | |
| dc.date.issued | 2024 | |
| dc.identifier.citation | Sheth, J.N., Jain, V., & Ambika, A. (2024). Designing an empathetic user-centric customer support organisation: Practitioners’ perspectives. European Journal of Marketing, https://doi.org/10.1108/EJM-05-2022-0350 | |
| dc.identifier.uri | http://ir.mica.ac.in/handle/123456789/7982 | |
| dc.language.iso | en | |
| dc.publisher | Elsevier Group Publishing Ltd. | |
| dc.title | Designing an empathetic user-centric customer support organisation: Practitioners’ perspectives by Varsha Jain | |
| dc.type | Article |